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October 20, 2005
Communication
OK, so my Orange phone got its calling barred because they failed to take the monthly bill by direct debit. They are the communication company so, first I tried to ring them on the free 150 number from my mobile. It connected and the menu options worked fine, but as soon as it tried to connect me to a human it said, "I'm sorry, but calls from this number are barred". Genius. That's exactly what I'm trying to fix. So I sent them an email from their website. 2 days later and obviously no reply or fix. I finally managed to login to my account online, which is barred also, except for the ability to pay the bill. Which I did. 2 days ago. Now my account says my access is barred because I owe Orange £0.00. Geniuses.
I know, I'll ring them from a non-Orange phone. Ah, but my work phone system won't allow me to choose any of the numbered options. But surely if I wait it'll automatically connect me to a human operator, right? Yeah, right. No chance. It just goes round and round the menu system.
Aaaaaaaargh!
Posted by samwebster at October 20, 2005 11:33 AM